Narvar - Issue with USPS Tracking API – Incident details

All systems operational

Issue with USPS Tracking API

Resolved
Operational
Started about 1 year agoLasted about 4 hours

Affected

Track API

Operational from 7:46 PM to 11:39 PM

Carriers

Operational from 7:46 PM to 11:39 PM

Updates
  • Resolved
    Resolved

    Hello,

    The issue with the USPS tracking API is now resolved.

    For more information, please contact Narvar Support by submitting a request here.

    Sincerely,
    Narvar Support

  • Identified
    Identified

    Hello,

    The USPS tracking APIs are continuing to experience an issue and are currently unavailable. Shipment information updates on the Narvar Track pages may be delayed. Our team has reached out to the carrier to understand the cause and work towards a resolution.

    Our next update will be at 4:30 PM PST, or as soon as the issue is resolved

    For more information, please contact Narvar Support by submitting a request here.

    Sincerely,
    Narvar Support

  • Investigating
    Investigating

    Hello,

    USPS tracking APIs are experiencing an issue and are currently unavailable. Shipment information updates on the Narvar Track pages may be delayed. Our team has reached out to the carrier to understand the cause and work towards a resolution.

    Our next update will be at 2:00 PM PST, or as soon as the issue is resolved

    For more information, please contact Narvar Support by submitting a request here.

    Sincerely,
    Narvar Support