Narvar - Scheduled Maintenance - 08.10.24 at 6PM PDT – Maintenance details

All systems operational

Scheduled Maintenance - 08.10.24 at 6PM PDT

Completed
Scheduled for August 11, 2024 at 1:00 AM – 2:28 AM

Affects

General Updates / Maintenance

Under maintenance from 1:00 AM to 2:28 AM

Updates
  • Completed
    August 11, 2024 at 2:28 AM
    Completed
    August 11, 2024 at 2:28 AM

    We are pleased to inform you that the scheduled maintenance on Saturday (8/10) at 6:00 PM PDT has been completed successfully, and all services are now fully operational.

    We apologize for any inconvenience the extended downtime may have caused and appreciate your patience as we worked to improve our infrastructure. Your trust is important to us, and we remain committed to providing you with the best possible service.

  • Update
    August 11, 2024 at 2:10 AM
    Update
    August 11, 2024 at 2:10 AM

    During our scheduled maintenance on Saturday (8/10) at 6:00 PM PDT, we encountered some unexpected issues that have extended the downtime beyond our initial estimate. Our team is actively working to resolve these issues as quickly as possible.

    We understand how critical our platform is to your operations and sincerely apologize for the inconvenience. Rest assured, we are doing everything in our power to restore full functionality.

    We will provide you with updates as we have more information. In the meantime, please feel free to reach out to us with any questions or concerns here.

    Thank you for your patience and understanding.

  • In progress
    August 11, 2024 at 1:00 AM
    In progress
    August 11, 2024 at 1:00 AM

    We want to make you aware that this Saturday (8/10) at 6:00 PM PDT, there will be scheduled downtime for approximately 40 minutes. We will be using this time to improve our infrastructure and your overall service.

    To ensure the stability of the platform, we are performing this upgrade to our infrastructure over the weekend to ensure a smooth transition.

    During this maintenance window, the Narvar platform will be inaccessible and delivery will be paused. All operations within the platform, including triggering events, delivery of scheduled emails, and processing of uploads will resume immediately after the maintenance period.

    We appreciate your patience and understanding. As always, if you have any questions or issues please submit them here