Narvar - Upcoming System Maintenance - Thursday, September 5, 7:00 PM PDT – Maintenance details

All systems operational

Upcoming System Maintenance - Thursday, September 5, 7:00 PM PDT

Completed
Scheduled for September 06, 2024 at 2:00 AM – 2:31 AMUTC

Affects

Data Privacy & Compliance

Under maintenance from 2:00 AM to 2:31 AM

Privacy Policy Changes

Under maintenance from 2:00 AM to 2:31 AM

General Updates / Maintenance

Under maintenance from 2:00 AM to 2:31 AM

Updates
  • Completed
    September 06, 2024 at 2:31 AMUTC
    Completed
    September 06, 2024 at 2:31 AMUTC

    The "burnout test" has been completed. If your team is experiancing issues, please contact us here.

  • In progress
    September 06, 2024 at 2:30 AMUTC
    In progress
    September 06, 2024 at 2:30 AMUTC

    The "burnout test" has been completed. If your team is experiencing issues, please contact us here.

  • Planned
    September 06, 2024 at 2:00 AMUTC
    Planned
    September 06, 2024 at 2:00 AMUTC

    As part of our infrastructure updates, we recently requested the whitelisting of specific IP addresses for ws.narvar.com. To verify this, we’ll conduct a brief "brownout test."

    The test will last up to 5 minutes, with potential disruption only for retailers who block non-whitelisted IPs and haven’t updated their lists. To avoid issues, please update your IP allow lists by the test date. The potential disruption may span across all products/services but is not limited to the following:

    Order API - Order Submission
    Ship - EDD on the checkout page, Inventory
    Track API
    Returns API
    Messaging - Setting and retrieving preferencesIf you have completed the whitelisting and still experiencing issues, please contact us here.