Hello,
DHL-Germany is experiencing an outage at their end, which is impacting Narvar Returns.
Users initiating return orders through the Narvar Returns Portal may receive an error message that their return cannot be completed at this time.
Our team is currently monitoring the situation and following up with the carrier for more information. Our next update will be at 11:00 AM PST, or as soon as DHL confirms the issue is resolved.
