Narvar - Issue with Canada Post return labels – Incident details

All systems operational

Issue with Canada Post return labels

Resolved
Degraded performance
Started 2 days agoLasted about 2 hours

Affected

Returns

Degraded performance from 2:45 PM to 4:22 PM

Updates
  • Resolved
    UTC
    Resolved

    Canada Post return label generation has been restored and we are seeing labels generate successfully. Canada Post has confirmed the underlying issue is resolved.

  • Investigating
    UTC
    Investigating

    We are currently observing a service disruption affecting Canada Post return labels. We are actively investigating this and have reached out to Canada Post for more information.