Narvar - FedEx Commercial Return Label Generation Error – Incident details

All systems operational

FedEx Commercial Return Label Generation Error

Resolved
Operational
Started about 20 hours agoLasted less than a minute

Affected

Returns

Operational from 2:09 PM to 2:09 PM

Updates
  • Update
    Update

    Hello,

    We would like to let you know that the incident impacting FedEx Commercial return label generation has been resolved as of 07:19 AM PST and normal functionality has been restored.

    As a critical SaaS provider, we take the availability of our platform seriously. We regret the inconvenience this may have caused your teams.

    For more information, contact Narvar Support by emailing support@narvar.com.

    Sincerely,

    Narvar Support

  • Resolved
    Resolved

    Hello,

    We are currently experiencing an issue with FedEx Commercial return label generation. Our engineering team has identified the root cause and is actively working to resolve it.

    As a critical SaaS provider, we take the availability of our platform seriously. We regret any inconvenience this may cause your teams.

    Our next update will be on April 3 at 8:00 AM PST, or sooner if the issue is resolved.

    Sincerely,

    Narvar Support