All systems operational

Shopify Returns Portal Maintenance

Completed
Scheduled for July 28, 2023 at 10:00 PM – July 29, 2023 at 3:19 AM

Affects

Returns
Updates
  • Completed
    July 29, 2023 at 3:19 AM
    Completed
    July 29, 2023 at 3:19 AM

    Hello,
    We would like to inform you that the maintenance on the Shopify Returns system is completed and you should be able to access the Analytics portal now.

    For more information, please contact Narvar Support by submitting a request here.
    Sincerely,
    Narvar Support

  • In progress
    July 28, 2023 at 10:00 PM
    In progress
    July 28, 2023 at 10:00 PM

    Hello,
    Our engineering team is currently running maintenance on the Shopify Returns System. Customers are expected to see an error screen saying "Bad Gateway" when trying to access the Analytics portal during this period. Please note that return or exchange submissions on the Shopify Portal are not impacted due to this maintenance.

    As a critical SaaS provider, we take the availability of our platform seriously. We regret the inconvenience this may cause your teams.

    We will update you as soon as the maintenance is over and the Shopify Analytics system is back to being functional.

    Sincerely,
    Narvar Support