Narvar - Scheduled Maintenance - 11th August - 10 PM PDT - Shopify Returns – Maintenance details

AUG12

Scheduled Maintenance - 11th August - 10 PM PDT - Shopify Returns

CompletedAugust 12, 2025 at 5:00 AM – 5:30 AMUTC

Affects

Narvar Returns and Exchanges for Shopify

Under maintenance from 5:00 AM to 5:30 AM

Updates
  • Completed
    August 12, 2025 at 5:30 AMUTC
    Completed
    August 12, 2025 at 5:30 AMUTC
    Maintenance has completed successfully
  • In progress
    August 12, 2025 at 5:00 AMUTC
    In progress
    August 12, 2025 at 5:00 AMUTC
    Maintenance is now in progress
  • Planned
    August 12, 2025 at 5:00 AMUTC
    Planned
    August 12, 2025 at 5:00 AMUTC

    We want to inform you that on Monday, August 11, at 10:00 PM PDT, there will be scheduled maintenance on the Narvar Returns & Exchanges for Shopify application. This maintenance window is expected to last approximately 30 minutes.

    This upgrade is part of ongoing improvements to enhance the stability and performance of our infrastructure.

    What to Expect During the Downtime:

    • The Shopify Returns platform will be inaccessible during this period.

    • This includes the Returns portal, APIs, and analytics reporting.

    • Operations such as event triggering, email delivery, and file uploads will be paused.

    • All services will automatically resume once maintenance is complete.

    We've scheduled this upgrade to minimize disruption and ensure a seamless experience going forward. We appreciate your understanding and patience. If you have any questions or run into issues, please don't hesitate to submit a request here.