Narvar - Return submissions using the DHL pickup method are currently failing. – Incident details

All systems operational

Return submissions using the DHL pickup method are currently failing.

Resolved
Degraded performance
Started 9 months agoLasted 7 minutes

Affected

Returns

Degraded performance from 7:24 AM to 7:31 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Identified
    UTC
    Identified

    Return submissions using the DHL pickup method are currently failing, and customers are unable to generate a return. Our engineering team is actively investigating the issue to identify the root cause and restore normal functionality.