Narvar - Return Label Generation – Intermittent Issues (Bleckmann) – Incident details

All systems operational

Return Label Generation – Intermittent Issues (Bleckmann)

Resolved
Degraded performance
Started 9 months agoLasted about 17 hours

Affected

Returns

Degraded performance from 4:32 PM to 9:16 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Identified
    UTC
    Identified

    We are currently experiencing intermittent timeout errors with our 3rd party partner, Bleckmann, which may affect return label generation for some retailers. Our carrier team is working directly with them to resolve the issue as quickly as possible.

    We will share updates as more information becomes available. Thank you for your patience.