Narvar - Issues with generating QR codes for FedEx Printerless returns – Incident details

All systems operational

Issues with generating QR codes for FedEx Printerless returns

Resolved
Degraded performance
Started 12 days agoLasted about 2 hours

Affected

Returns

Degraded performance from 5:13 PM to 7:08 PM

Updates
  • Resolved
    Resolved

    The intermittent issue impacting FedEx Printerless returns is now resolved. QR codes are now displaying as expected.

  • Investigating
    Investigating

    We are currently experiencing intermittent issues affecting FedEx Printerless returns for multiple retailers. This may impact the successful generation and display of printerless return labels, including QR codes.


    Our team is actively working with FedEx to gather more information and resolve the issue.