Narvar - Canada Post Returns Label Generation Failure – Incident details

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Canada Post Returns Label Generation Failure

ResolvedDegraded performance1 hour 24 minutes

Affected

Carriers

Degraded performance from 9:28 PM to 10:52 PM

  • ResolvedUTC

    Return labels for the carrier are now being successfully generated. This issue has been resolved.

  • InvestigatingUTC

    We are experiencing intermittent timeout errors being returned by Canada Post. We have reached out to the Canada Post team and will provide another update as soon as more information is available.