Narvar - Issue with Returns portal – Incident details

Issue with Returns portal

ResolvedMajor outage1 hour 34 minutes

Affected

Returns

Degraded performance from 10:03 PM to 10:54 PM, Operational from 10:54 PM to 11:38 PM

  • ResolvedUTC

    The issue impacting the Narvar Returns portal has been resolved.

    We appreciate your patience and understanding.

  • MonitoringUTC

    We have deployed a fix and are now observing successful access to the Returns portal. We will continue monitoring to ensure stability.

  • UpdateUTC

    We continue to investigate the issue affecting the Narvar Returns portal. We will provide another update as soon as we have more information.

  • InvestigatingUTC

    We are currently investigating an issue affecting the Narvar Returns portal. We will provide another update as soon as more information becomes available.