Narvar - Canada Post Returns Label Generation Failure – Incident details

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Canada Post Returns Label Generation Failure

ResolvedDegraded performance2 hours 14 minutes

Affected

Carriers

Degraded performance from 3:15 AM to 5:29 AM

  • ResolvedUTC

    This issue is now resolved. We are seeing Canada Post returns process as expected.

  • InvestigatingUTC

    We are currently experiencing errors being returned by Canada Post. We have reached out to the Canada Post team and will provide another update as soon as more information is available.