Narvar - Klaviyo outage affecting notifications for some clients. – Incident details

All systems operational

Klaviyo outage affecting notifications for some clients.

Resolved
Degraded performance
Started 4 months agoLasted about 7 hours

Affected

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Degraded performance from 10:56 PM to 3:14 AM, Operational from 3:14 AM to 5:46 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Update
    UTC
    Update

    We are continuing to monitor the progress and will provide another update tomorrow morning by 9:00 PST.

  • Update
    UTC
    Update

    Klaviyo has confirmed the issue is resolved. Any failed messages are being replayed. We will continue to monitor until this process is complete.

  • Monitoring
    UTC
    Monitoring

    Klaviyo has stated service is gradually returning to normal; we are still monitoring the issue until service is fully restored.

  • Identified
    UTC
    Identified

    We are currently monitoring the issue and will provide additional updates as they are made available.

  • Investigating
    UTC
    Investigating

    Our third-party service Klaviyo is currently experiencing an outage, which could cause delays in notifications being sent out.