Issue with FedEx return labels

Resolved

Degraded performance

Started about 2 months agoAugust 24, 2026Lasted 3 hours 52 minutesAugust 24, 20269:55 PMAugust 25, 20261:48 AMUTC

Affected

Returns

Updates

Resolved
August 25, 2026 at 1:48 AMUTC
Resolved
August 25, 2026 at 1:48 AMUTC
FedEx has confirmed the issue is resolved and we are seeing return labels generating successfully.
Identified
August 24, 2026 at 10:09 PMUTC
Identified
August 24, 2026 at 10:09 PMUTC
FedEx has acknowledged the issue and is actively working on a fix.
Investigating
August 24, 2026 at 9:55 PMUTC
Investigating
August 24, 2026 at 9:55 PMUTC
We are currently observing issues affecting FedEx return labels. We have escalated to FedEx and are investigating on our side in parallel.

Narvar - Issue with FedEx return labels – Incident details