Narvar - Delays with UPS label generation – Incident details

Returns experiencing degraded performance

Show current status

Delays with UPS label generation

IdentifiedDegraded performance

Affected

Returns

Degraded performance from 4:59 PM to 12:00 AM

  • IdentifiedUTC

    UPS has rolled out a fix, and we’ve seen UPS label requests steadily recovering over the past hour. A small number of requests may still take longer than usual while UPS completes their work.

    Further updates to follow

  • UpdateUTC

    UPS has acknowledged the issue and is actively working to resolve it.

    Further updates to follow.

  • InvestigatingUTC

    Some UPS label requests are taking longer than usual or not completing on the first try. This is due to slower response times from UPS’s systems. Labels for other carriers are not affected.

    We’re working directly with UPS to resolve this and will share an update as soon as we know more.