Narvar - Canada Post Returns Label Generation Failure – Incident details

All systems operational

Canada Post Returns Label Generation Failure

Resolved
Degraded performance
Started 4 months agoLasted about 2 hours

Affected

Carriers

Degraded performance from 3:15 AM to 5:29 AM

Updates
  • Resolved
    UTC
    Resolved

    This issue is now resolved. We are seeing Canada Post returns process as expected.

  • Investigating
    UTC
    Investigating

    We are currently experiencing errors being returned by Canada Post. We have reached out to the Canada Post team and will provide another update as soon as more information is available.